Style Theory Gift Card: How It Works FAQ

Style Theory Gift Card FAQ

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Buying a Gift Card for a friend

Q: What is a Style Theory subscription?

A: Learn more about our fashion rental subscription here or

 

Q: Can I purchase multiple gift cards online?

A: You can only purchase one Style Theory gift card per each online transaction. To purchase multiple gift cards, please submit another order. You can also purchase multiple gift cards at our Style Theory Capsule pop-up store!

 

Q: What payment methods can be used?

A: We only accept debit and credit card payment at the moment.

 

Q: When will my card be charged for my purchase?

A: Your credit card will be charged upon confirming card details at the time of purchase. There are no refunds to a purchased gift card transaction.

 

Q: Can I schedule the delivery date of the gift card?

A: Yes, your purchased gift cards can be sent out on a specific date. The default setting of the delivery date is the current purchased date unless a different date is chosen. Once the purchase is complete, the delivery date cannot be changed.

 

Q: How do I cancel the purchase of a gift card?

A: There are no refunds or cancellation to a gift card purchase, once payment has been confirmed.

 

Q: Is there an expiry date for the gift card?

A: There is no expiry date for our gift cards! Simply activate them whenever you’re ready.

 

Q: Can I tell a friend?

A: Of course! Share this surprise gift option with a friend via Whatsapp.

See all terms and conditions of the gift card purchase and redemption here.

 

Redeeming a Gift Card I received

Q: What is a Style Theory subscription?

A: Learn more about our fashion rental subscription here or

 

 

Q: How do I redeem a gift card?

A: Download our Style Theory app to create a free account and provide your unique code to our friendly customer service team in live chat, for us to verify and process redemption.

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Q: Can I redeem a gift card if I am already a subscriber?

A: Yes – kindly provide your unique code to our friendly customer service team in live chat, for us to verify and process redemption.

 

Q: Is there an expiry date for the gift card?

A: There is no expiry date for our gift cards! Simply activate them whenever you’re ready.

 

Q: How do I cancel a gift card redemption?

A: Each gift card is valid for one-time use only. Once a unique code has been redeemed, it will be voided.

 

Q: How long is my gift card redemption good for?

A: Each gift card redemption is for a 1 month subscription period (U.P $129). Your subscription will automatically renew monthly on the same date your gift card is redeemed.

 

Q: How do I cancel subscription after my gift card has been utilised?

A: In order to cancel your subscription, you need to inform our team at hello@styletheory.co at least 1 week before the end of your first month.

See all terms and conditions of the gift card purchase and redemption here.

 

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