HK App / Wardrobe

What Happens to My Basic Plan Membership?

Thank you for being part of our #WomenOfStyleTheory community! 

Exciting updates to your Style Theory Membership kick in on 3 Nov 2021

You’ve been upgraded from the Basic Plan (S$99/month; discontinued) to our new Capsule Plan (2 Boxes), where you’ll enjoy the same 6 items at a reduced price of S$79/month! That’s S$240 saved in a year – with even more perks thrown in! 🎉

All-New Benefits:

Instant Swaps

  • Receive your next Box when you return your current one, with zero waiting time in between!
  • You no longer have to return your current box before booking your next items. Simply select your next pieces in the app, and tap “Schedule a Swap” 
  • Don’t like the fit for one of your items or having a last-minute dress code change for your invites? You may Swap 1, 2 or all 3 of your items
  • Do note that regardless of the number of items swapped, every Instant Swap will reduce your Box count
  • Pro tip: Use the Swap feature to call first dibs on your favourite styles! When an item becomes available to rent on the app, add it to your Box and schedule a Swap immediately!

Box Rollover

  • Don’t need to use all your Boxes this month? Your unused Boxes can be rolled over for up to 6 months!
  • You can roll over a maximum of 10 Boxes
  • You must have an active Membership to use your Boxes
  • All Boxes are valid for 6 months (even if you’re on Pause), so be sure to use them before they expire!
  • Pro tip: Find a summary of your total Boxes and their expiry dates under Profile > Subscription Details 

Need more Boxes?

  • Upgrade your Membership Plan via the app. Your additional Boxes will be available to use immediately, and you will be billed for the incremental difference.
  • You can also purchase an extra Box at just S$45! Simply make a request through our in-app chat.

Have any questions about your new Capsule Plan or our new features? Reach out to our friendly Customer Happiness team through our in-app chat!

We’re forever grateful for the support from you and the #WomenOfStyleTheory community and can’t wait to go further together on this journey with you!

Learn more about all of our new Apparel Membership Plans. 

Read about our Designer Bags Membership changes here.

No Comments

    Leave a Reply

    This site uses Akismet to reduce spam. Learn how your comment data is processed.

    %d