At Style Theory, we’re committed to improving your whole experience — from the app and straight to your doorstep. In addition to our heightened hygiene measures amidst the Covid-19 pandemic, we’re introducing contactless deliveries for both Style Theory Apparel and Bags subscribers!
Currently available to all subscribers, our contactless delivery feature enables you to access our Infinite Wardrobe as you’ve always had, while safeguarding the safety and wellbeing of both our WOW drivers and you.
Ready to receive your next box via contactless delivery? Simply follow these 3 simple steps:
Step 1: Schedule your next box with our WOW delivery option, and wait for our SMS notification!
Step 2: Request for contactless delivery by dropping your driver a quick message!
In the meantime, you can continue to track the location of your driver with the tracking link provided in the SMS notification. Sit tight!
Step 3: Collect your box when your driver contacts you!
Our driver will contact you via text message or phone call once they have left your box at your door. To ensure that the delivery is completed safely without a hitch, your driver will stand a distance of 5-10 metres away while you collect your box.
NOTE: Due to the value of your box, we will not leave delivered boxes unattended. If you are unable to collect your delivery within 5-10 minutes upon your driver’s arrival, your box will be sent back to our warehouse. You may then schedule it on a new delivery date that’s more convenient for you!
Want to return your box via contactless delivery?
You certainly can! Simply proceed with Steps 1 and 2, and request for a contactless collection. Once your driver contacts you when they’ve reached your residence, simply leave your box outside for collection.
Experience true fashion freedom with hassle-free home deliveries and returns now!
For assistance or general enquiries, simply drop us an email at firstname.lastname@example.org. Alternatively, chat with our friendly Customer Experience Specialists in-app or on our live-chat box on the website. They are available from Monday to Saturday 10 AM to 7 PM SGT, except on Public Holidays!